Filament Subprocessors
Last updated: [date]
This page lists the third parties that process Church Content or personal information on Filament's behalf, what each receives, and whose account the processing runs under. Capitalized terms have the meanings given in the Terms of Service. Filament will give churches at least 15 days' notice, by email to the account contact, before adding a new subprocessor that will process Church Content.
| Provider | Purpose | Data received | Location | Whose account |
|---|---|---|---|---|
| Anthropic | AI model: summaries, themes, scripture references, study guides | Sermon transcript text; church name | United States | Filament's account |
| ElevenLabs | Transcription (default) | Sermon audio | United States | Filament's account |
| Groq | Transcription (alternative to ElevenLabs) | Sermon audio | United States | Filament's account |
| OpenAI | Transcription (alternative to ElevenLabs) | Sermon audio | United States | Filament's account |
| Deepgram | Transcription (alternative to ElevenLabs) | Sermon audio | United States | Filament's account |
| Google / YouTube | Retrieval of the Church's videos and captions; publish notifications (WebSub); video thumbnails; embedded player; web fonts (Google Fonts) | Requests for the Church's public videos, made on the Church's behalf through Filament's outbound proxy; Congregation Site visitors' IP addresses and browser request data when thumbnails, the player, and fonts load | United States | Retrieval: no account (public content, fetched at the Church's direction). Visitor requests: the visitor's own browser |
| Faithlife (Biblia.com and its passage service) | Scripture text shown on Congregation Sites (previews and study-guide passages) and scripture links | Congregation Site visitors' IP addresses and browser request data when a passage is fetched or a scripture link is opened; no Church Content | United States | Visitor requests: the visitor's own browser |
| OVHcloud | Hosting of the Service and all Church Content | All Church Content and Service data | [OVH region] | Filament's account |
| Let's Encrypt | TLS certificates for each Congregation Site and Staff Console | Hostnames only | United States | Filament's account |
| Stripe | Subscription billing (outside the Service) | Church contact name, email, church name and address, payment details | United States | Filament's account |
| Off-site backup host | Nightly backup copy, pruned after 60 days | Encrypted-in-transit copies of each church's backup archive | [location] | Filament-controlled equipment |
| Outbound proxy provider | The fixed outbound IP address through which YouTube is retrieved | Requests for the Church's public YouTube videos and captions | [location — if a paid proxy is adopted] | Filament's account |
The AI model and transcription providers process Church Content under Filament's account; the Church needs no account of its own with them.